FAQ

General Questions
Deyafeh is a community to list and book accommodations. You can find anything from a tiny studio to a luxurious villa and from a boutique hotel to a 5 star resort. Our mission is to connect property owners in the MENA region with valued guests from all over the world at affordable prices.

  • We Are a Community: We believe in social change. Our mission is to increase work opportunities in Mena region & contribute to various charities. Your support can help us accomplish this much faster.

  • Low Price Guarantee: The program ensures that you get the lowest price on the internet. This is done by comparing prices online and automatically marking down nightly price by 10%.

  • Plan The Vacation of Your Dreams: Discover some of the most popular listings in MENA region. No Booking Fees & as low as 0% Commissions
Account registration is free and required in order to book and list accommodations. This ensures a valid communication channel for all parties involved in any transactions.
All prices for reservations and other services, including guests or hosts account balance are in USD since its universal. We have plans to personalize currencies for each country in the future.
Guest from all over the world are welcome to join our site and book, however we only allow hosts from the following countries to list their properties:

The program ensures that you get the lowest price on the internet. This is done by comparing prices online and automatically marking down nightly price by 10%.

  • Guests get the lowest price possible online

  • Hosts gets more bookings without extra effort

  • Its a win win situation

  • Show More

Guests
We are middle eastern based company so we know the art of crafting your dream vacation in the MENA region:

  • Pay 0% booking fees and no hidden costs

  • Low Price Guarantee program ensures you get the lowest prices online

  • Get huge discount and free stuff by joining our reward program

  • Best support in the industry

The steps to book a place is very simple and straight forward:

  • Search by country or city name and enter your checkin and checkout dates

  • Browse the listings and find the place you like by comparing prices, pictures & other details

  • Make sure you check reviews and read listing policies before you book

  • Complete booking using the “Instant book” or “request to book” buttons

  • Payment and further communication is done directly with the host

Pay 0% booking fees and no hidden costs
Payment methods depends primarily on the host. The majority of hotels accepts both credit cards and cash. Individual hosts on the other hand usually prefers cash but some accept money transfers and online payment like Paypal. Its best to check with the host prior to finalizing the reservation.
In short yes you can, but you might lose some money if too close to checkin date. The exact amount is based on the listings cancellation policy. Check the listing you are interested in for details. Below is a description of our standard cancellation policies:

  • Flexible Full refund 1 day prior to arrival

  • Moderate Full refund 5 days prior to arrival

  • Strict Full refund 14 days prior to arrival

You can modify your booking using the reservation section in your dashboard.
The "Top Guest" program is for both hosts and guests. Its a bi directional process; guests have to meet certain criteria to be inducted into the program, and hosts on on the other hand have to select the level they desire to be applied to their listings.

  • Get huge discounts on booking upto 15%

  • More recognition on the site

  • Get a special badge on your profile

  • Hosts will be more comfortable accepting your booking requests

  • Show More

Hosts
Some of the benefits you get:

  • As low as 0% commission if you participate in our rewards/referral program. Its simple and easy to join Show More

  • If your not part of the rewards program our standard commission rate is still the lowest in the industry. At 10% as opposed to 15-20% for most other accommodation websites like Airbnb and Booking.com

  • We provide tools that are unheard of on other platforms. We have accounting tools, multi platform availability checker & message automation. And best of all its entirely FREE!

  • And last but not least we speak your language and are a part of the MENA region just like you.

Its as easy as 123:

  • Register an account

  • List your place using the link on the top of the page

  • Sit back, relax and see the bookings start rolling in

As low as 0% commission if you participate in our rewards/referral program. Its simple and easy to join Show More
If your not part of the rewards program our standard commission rate is still the lowest in the industry. At 10% as opposed to 15-20% for most other accommodation websites like Airbnb and Booking.com
We don’t send you payouts its the other way around. You gather funds directly from guests using either credit cards, cash or any other payment methods you choose. At the end of each month, we will send you an invoice with the total commission amount for all reservations completed on our site. You can pay these fee directly to us via bank transfer and later on in the future using credit cards or Paypal.
The best way to get more booking is to complete most of the suggestions below. They can provide a huge boost in traffic to your listings in excess of 300%:

Guests pay you a cancellation fee based on your chosen cancellation policy. Below is a description of our standard cancellation policies:

  • Flexible Full refund 1 day prior to arrival

  • Moderate Full refund 5 days prior to arrival

  • Strict Full refund 14 days prior to arrival

You can minimize the risk of damages occuring by asking for a security deposit. Keep in mind that security deposits can lower your bookings. You can also report and block guests on our platform and prevent them from booking with you again. Many hosts factor minor damages as part of hosting costs. If the damage is serious and intentional you can involve your local authorities.
Get more bookings by being part of the “Top Host” Program

  • Being a Top Host helps gets you more recognition on the site

  • Get a special icon presented on your profile, listings and search results

  • Guests can filter search results by “Top Hosts” for even more exposure

  • Show More

Color Switcher